Mobility difficulties

If you have trouble moving around, consider fitting an intercom which will allow you to alert someone in the event of an emergency. You can also fit a key safe to allow friends, family and the emergency services to gain access to your property in event of an emergency. Make sure you have easy access to any mobility aids you may need, such as a walking stick. If you need the use of a stair lift, ensure it is serviced and maintained as per the manufacturer’s guidelines. Modern stair lifts have a backup battery in case of a power cut but the advice is not to use in the event of a fire.

Safe Room

  • If you can’t get out stay in a room with a shut door, window and phone, ideally at the front of the house.
  • Put bedding round the bottom of the door to block out the smoke, open the window and shout “HELP FIRE”. Keep a whistle handy if it’s hard to shout.
  • If you can, close inside doors at night. This will help prevent a fire from spreading.

Monitoring Services 

  • For peace of mind, there are ‘round the clock’ monitored services which charge a monthly or annual fee. These work by using your existing phone line.
  • In an emergency, a service user can call for help by pressing a button on a pendant or wristband they wear all the time. An operator will respond to check if you are ok and can call the emergency services if required.
  • Contact your local council or Adult Social Care team to be referred.

For more information on fire safety, see the leaflet below: