Transparency laws promote access to information held by Public Authorities which includes Leicestershire Fire and Rescue Service. Their premise is that people have a right to know about the activities of our Service and what information we hold, unless there is a good reason for us not to release information.

You can make a request to us in writing under the Freedom of Information Act (FOIA) 2000 or the Environmental Information Regulations (EIR) 2004, by completing our General Enquiries form, which is our preferred method using the button below:

You can also request information by letter to our Service Headquarters address, by email to info@leics-fire.gov.uk, or by social media on one of our official channels. When making a request you must provide us with valid contact information including where you would like information sent to, your name, and a detailed description of what information you are requesting. If making a request in writing is not accessible for you, please contact us to help you make the request another way - for example over the phone.

We are committed to being an open and transparent organisation, so before submitting your request there is already a large amount of information we have made accessible to you by browsing this website or exploring our FOI and EIR Disclosure Log using the button below:

In addition, we publish details of our Procurement and Contracts online, you can access them via the button below which directs you to the Bluelight Portal, which is a Public Contracts Register. To see our published Contract value information please select 'Leicestershire Fire' in the 'Organisation' field.

Our annual FOI and EIR Compliance Statistics Report is updated quarterly to provide details of our performance relating to the requests we have processed; reports for the current and previous years can be accessed via the link button below:

You may request access to, a description or a copy of your personal data processing using a process called a data protection Subject Access Request (SAR) under the Data Protection Act 2018.

You can submit this request in writing using the Form link below if you are able. You may also request your personal data by telephone, letter, email or social media. We will need to be able to identify you in order to consider your request and may ask you to provide photographic evidence of your identity.

You can use our SAR Form in Microsoft Word format below which you can download, complete the relevant sections and send to us using one of the contact options provided. Please be as specific as possible about the information you want this will enable us to more quickly action your request.

We will reply with your information within one month of receipt, or from the day on which we have the necessary information to confirm your identity. There are some lawful restrictions on information we send you, for example, we may not disclose other people's personal information that you are not entitled to (we call this Third Party information).

Download a SAR Request using the Button below:

Please send your completed request Form to:

By Post: The Data Protection Officer, Information Governance Department, Leicestershire Fire and Rescue Service Headquarters, 12, Geoff Monk Way, Birstall, Leicester, LE4 3BU.

Email: dpo@leics-fire.gov.uk

Or via our Social Media channels on our Website Homepage

Incident reports are our official documents relating to fires and special services (such as road traffic collisions). Fire Investigation Reports are documents detailing the circumstances and most probable cause and effect of Primary Fires (insurable property). These are chargeable documents which are exempt from disclosure under FOIA, prices vary depending upon the report type and our current charges can be viewed below. To enquire about purchasing an Incident Report or Fire Investigation Report email info@leics-fire.gov.uk or submit your request here using our General Enquiries Form.

Leicestershire Fire and Rescue Service as a Public Authority is entitled to make reasonable charges for the administration of requests for certain Reports we produce, this right is enacted in the Freedom Of Information Act 2000 Publication Scheme. Providing we state those services we provide that are chargeable in the public domain then these Reports are not disclosable for free under the Freedom Of Information Act (FOI) 2000. We consider any such requests we receive through our FOI process and determine whether they are chargeable or not 'case by case'. For example we do not usually make a charge when other Public Authorities request information, though we will consider legal basis before we disclose any information.

If you would like to speak to someone about our chargeable services policy then please email: dpo@leics-fire.gov.uk, write to us at our Service Headquarters address or telephone us on 0116 210 5555.

We may hold CCTV video footage that has been captured on camera's positioned around our sites and on some of our vehicles (All fire appliances).

To request CCTV footage, please follow the link below:

Please contact us using our General Enquiries Form here